Privacy e Cookies policy
Keti Kraja, via Doberdò 19 , Ravenna.
Indirizzo e-mail del titolare:firstname.lastname@example.org
Application woocommerce: e-commerce
During the payment process in our store we collect information about you.
What we collect and save
While visiting our site, we track :
The products you’ve viewed: we’ll use this information to, for example, show you the products you’ve viewed recently
Shipping address: we will ask you to enter it, for example, estimate the shipment before you place the order and send you what you bought!
When you make a purchase with us, we encourage you to provide information such as your name, billing address, shipping address, e-mail address, phone number, payment details, and optional account information such as your username and password . We will use this information for purposes such as:
We send you information about the account and the order We respond to your requests, including complaints and refunds Payment processing and fraud prevention
Configure your account for our store
Comply with all legal obligations we incur, such as the calculation of taxes
Improve our store offers Sending marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number: this data will then be used to populate the cash box in your future orders.
We generally retain your information as long as we need it for the purposes for which we collect and use the data and as long as we are legally required to continue to keep it. For example, we store information on the order for 1 year for tax and accounting reasons. This information includes name, e-mail address and billing and shipping addresses. We also archive comments and reviews if you choose to leave them.
Our team members have access to the information you provide us. For example, both administrators and shop managers can access:
Order information such as, purchased item, date of purchase and place of delivery
Customer information such as your name, email address and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share
We share information with third parties who help us send your order.
Data provided voluntarily
Personal data provided by users who voluntarily interact with the Site, giving their personal data for the achievement of certain services (subscription to the newsletter or registration to courses), are used only to perform the service or provision requested and are communicated to third parties only if this is strictly necessary for the execution of the service (shipment of material, provision of assistance, etc.).
Specific summary information is shown or displayed on the pages of the Site prepared for the services on request, in such a way as to draw the attention of the interested party to the processing of his personal data. The provision of personal data of users is optional, although functional to the provision of certain services; in these cases, therefore, failure to provide the data could compromise or make it impossible to provide the service.
Contact form By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header. Personal Data collected: surname, email address, first name and phone number.
Cookie general informations
When you access joyel, our system or that of one of our partners may set or read cookies and / or other types of identifiers about the browser and / or device you are using. A cookie is a small text file that is stored on the computer of someone viewing a website in order to record some information related to the visit and to create a system to recognize the user even at a later time. The identifiers of the devices, however, are generated by collecting and processing some information such as the IP address and / or the user agent (browser version, type and version of the operating system) or other characteristics of the device, again in order to reconnect certain information to a specific user.
A website can set a cookie on the browser only if the preferences configured for the latter allow it. It is important to know that a browser can allow a specific website to access only the cookies set by it and not those set by other websites: there is no risk for your privacy in this regard.
Cookie practice and other similar tecnologies
Cookie of other companies
Google Analytics with anonymous IP (Google Inc.)
Widget Google Maps (Google Inc.)
Widget Video YouTube (Google Inc.)
Google Fonts (Google Inc.)
Widget Google Calendar (Google Inc.)
Google reCAPTCHA (Google Inc.)
How to disable cookies
click on “Tools” at the top of the browser window; select “Options”; select the “Privacy” icon; click on “Cookies”; select or not the items “Accept cookies from websites” and “Accept third-party cookies”;
click the menu icon; select “Settings”; at the bottom of the page, select “Show advanced settings”; in the “Privacy” section, select “Content settings”; select or not the “Prevent sites to set data” entry.
click on the “Safari” tab at the top of the browser window; select the “Preferences” option; click on “Privacy”; set your choice under “Cookies and website data”.
Users may exercise certain rights with reference to the Data processed by the Data Controller. In particular, the User has the right to:
withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.
obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
receive your data or have it transferred to another holder. The User has the right to receive his data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.
When Personal Data is processed in the public interest, in the exercise of public authority to which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation. Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.
How to use your rights
To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.